Showing posts with label tech. Show all posts
Showing posts with label tech. Show all posts

Sunday, July 24, 2016

notification of lost internet

The site now has a mechanism that looks for problems with your internet connection, and lets you know if it finds something wrong. This mechanism is not infallible, so it may not detect all problems. But I hope it will help.
Error Lost Internet
I rarely get internet problems, and when I do, it's pretty clear to me what has happened. I'll chat or click a card, and nothing happens! I'll quickly check another reliable website such as Google, and find it's offline too... and then I'll check my router and find that my internet is out. I'll have to call my internet service provider (ISP) to find out how long the interruption will be.

I've had a few people tell me that sometimes they'll get dealt a hand, and one card is missing! I believe this is due to a short internet glitch. Usually all you need to do is reload the page in your browser to fix this. The new network notification should help with this problem too, but I can't be sure. Cards never go missing for me, and so it's hard for me to tell what causes this problem.

If you hover over the notification, you'll see a tooltip that reads "Check internet connection! Click to reload page". Clicking the notification will reload the page in your browser. But that will only work if your internet connection is working. If it's not, then a page reload will fail. So double-check your internet if you see this message.

I've written another post about how the "stats info" panel works; there's been a minor change. Check that out if you use that feature.

Sunday, April 6, 2014

server change

The site was down this morning for about an hour while it was moved to a new server... sorry for the disruption in service! Everything should be working again. Please let me know if you notice anything wrong.

Tuesday, March 11, 2014

network problems

I've had a number of reports about the site "freezing" on people, or cards piling up in the middle when they shouldn't. This has been happening occasionally since the site came into existence. However, it seems to have become more of a problem in the last couple of weeks.

network switch
network switch by kusumsiri
These problems can occur when there is internet "packet loss."  Packet loss is something like static on a telephone line. A human may be able to understand what a person is saying, based on partial delivery of the words being transmitted over a static-y phone line. In contrast, a computer cannot. The internet is designed to re-deliver messages that were interrupted by this kind of static, but it can lead to unusually long delays - a big problem for an online real-time game site, where timing matters.

I have no control over the internet hardware used to transmit messages around the globe... so this problem is not something that I can do much about. The most that I can do is report it to the people who own the computer hardware on which World of Card Games runs - these people are my "hosting service." Usually they resolve the problem, although it can take a while.

I still rely on reports from players in order to become aware of bugs. So I do appreciate getting your feedback!

Monday, February 24, 2014


Hi all - just a note that the site is down at the moment (7:07 PM EST). There appears to be a rather severe problem at my host. I can't even contact them, since they're offline. I'll let you know asap what's up.

Edit: the site's back up as of 7:22 PM EST. I hope it stays that way! My host said they had an issue with an "edge router."